Privacy Policy

• Operator (Business name): TERRA INCOGNITA (a registered sole proprietorship based in South Korea)
• Representative: Wongyun Jeong
• Business registration number: 683-03-03948
• Mail-order business registration number: 2026-Gyeonggi Gunpo-0693
• Address: 4F M20, City Plaza, 26-26 Sanbon-ro 323beon-gil, Gunpo-si, Gyeonggi-do, Republic of Korea
• Phone: +82-70-4571-9773
• Service: digo
• Website: https://digo.at
• Contact: support@digo.at

Required Items

Location information is not a required item. How it is handled is described in Section 3.

Items Collected via Social Login

The Service supports membership registration and login through the social logins below, collecting only the minimum information provided by each platform.

Items Automatically Collected During Service Use

• Device information (OS version, device model, app version)
• Device identifier (Device ID)
• Service usage records (access date/time, usage history, in-app interaction data)
• Diagnostic data (crash logs, app performance data, other technical diagnostic data)
• IP address

Collected personal information is used for the following purposes.

• Member management: Registration, identity verification, account management, prevention of fraudulent use
• Service provision: Place recommendations, community features (Lounge, Stories), itinerary management
• Content services: Posting and sharing photos, videos, and text written by users
• Location-based services: Showing your location on the map (processed on your device only) and displaying story locations
• Service improvement: Usage analytics, quality improvement, refinement of personalized recommendation algorithms
• App stability: Improving service stability via crash log and performance data analysis
• Customer support: Inquiry responses and notice delivery

The Service handles location information as follows.

• Current location: Used only on your device to show where you are on the map. It is not sent to or stored on our servers. We do not collect location in the background or store your movement history.
• Photo location: Read on your device to place photos on the map. When photos are uploaded, location and other metadata are removed first.
• Story location: When you add a location to a story or pick one on the map, its latitude/longitude, address, and place are stored with the story and shown to the audience you choose. Your device's operating system (Apple or Google) may be used to convert coordinates into an address.
• Right to refuse: You can turn off location permission in your device settings. Only the display of your current location on the map will be limited.

Your personal information is destroyed without delay once the purpose of collection and use has been achieved. However, when retention is required by applicable laws, it is kept for the period mandated by those laws.

When you withdraw membership, personal information is destroyed immediately. Items required to be retained by law are stored separately and destroyed at the end of the retention period.

As a rule, the Service does not provide personal information to third parties. The following are exceptions.

• When the user has provided prior consent
• When requested by a court or investigative authority for investigation purposes pursuant to applicable laws

For smooth provision of the Service, the Service outsources personal information processing as follows.

Personal information may be transferred internationally during the use of the Service as follows.

• Procedure: Personal information whose purpose of use has been achieved is moved to a separate database and destroyed after the retention period required by applicable laws.
• Method: Information in electronic file form is deleted using technical methods that prevent records from being reproduced.

You may exercise the following rights at any time.

• Request to view your personal information
• Request to correct your personal information
• Request to delete your personal information
• Request to halt processing of your personal information
• Request to withdraw membership

These rights can be exercised through the in-app settings menu or via email (support@digo.at) and are processed promptly upon receipt.

The Service restricts membership for children under 14 and does not collect personal information from children under 14. If we determine that personal information from a child under 14 has been collected, we destroy it without delay.

The Service takes the following measures to ensure the security of personal information.

• Encryption of personal information (SSL/TLS in transit, encryption at rest)
• Access control and minimization of access permissions
• Retention of access logs and prevention of tampering
• Installation of security software and periodic checks

The officer oversees personal information processing and handles user inquiries, complaints, and remedies.

• Name: Wongyun Jeong
• Contact: support@digo.at
• Phone: +82-70-4571-9773

If you need to report or consult on personal information infringement, you may contact the agencies below.

• Personal Information Infringement Report Center: privacy.kisa.or.kr / 118 (no area code)
• Personal Information Dispute Mediation Committee: kopico.go.kr / 1833-6972
• Supreme Prosecutors’ Office Cyber Investigation Division: spo.go.kr / 1301 (no area code)
• National Police Agency Cyber Investigation Bureau: ecrm.police.go.kr / 182 (no area code)

This Privacy Policy applies from its effective date. Its content may be added, deleted, or modified in line with changes to laws and service policies. Changes will be announced via in-app notice 7 days prior to the effective date.