Updated April 29, 2026
Privacy Policy
digo (hereinafter the “Service”) values your personal information and complies with the Personal Information Protection Act and related laws. This Privacy Policy describes the items of personal information collected by the Service, the purposes of collection, retention period, and your rights as a user.
1. Personal Information Collected and Methods of Collection
Required Items
| Item | Purpose |
|---|---|
| Email address | Membership registration, account identification, notice delivery |
| Nickname | Profile display in the Service, identifying community activity |
| Location (precise and approximate) | Nearby place recommendations, visit verification, map-based services |
| Photos or videos | Story / Lounge post upload |
| User-generated content (text, comments, etc.) | Creating and sharing community posts |
Items Collected via Social Login
The Service supports membership registration and login through the social logins below, collecting only the minimum information provided by each platform.
| Login Method | Items Collected |
|---|---|
| Sign in with Apple | Email address (including private email relay if chosen by the user) |
| Sign in with Google | Email address, profile name |
| Sign in with Kakao | Email address, nickname |
Items Automatically Collected During Service Use
- Device information (OS version, device model, app version)
- Device identifier (Device ID)
- Service usage records (access date/time, usage history, in-app interaction data)
- Diagnostic data (crash logs, app performance data, other technical diagnostic data)
- IP address
2. Purposes of Collection and Use of Personal Information
Collected personal information is used for the following purposes.
- Member management: Registration, identity verification, account management, prevention of fraudulent use
- Service provision: Place recommendations, community features (Lounge, Stories), itinerary management, visit verification
- Content services: Posting and sharing photos, videos, and text written by users
- Location-based services: Location-based place recommendations and route guidance
- Service improvement: Usage analytics, quality improvement, refinement of personalized recommendation algorithms
- App stability: Improving service stability via crash log and performance data analysis
- Customer support: Inquiry responses and notice delivery
3. Collection and Use of Location Information
The Service collects and uses your location information as follows.
- Method: GPS, Wi-Fi, and cell-tower based positioning
- Type: Precise location (resolution of 3+ decimal places) and approximate location (resolution below 3 decimal places)
- Purpose: Nearby place recommendations, visit verification, map-based exploration
- Collection time: Only when you grant location permission
- Right to refuse: You can refuse location collection at any time in your device settings; some location-based features may be limited if disabled.
4. Retention and Use Period of Personal Information
Your personal information is destroyed without delay once the purpose of collection and use has been achieved. However, when retention is required by applicable laws, it is kept for the period mandated by those laws.
| Retained Item | Period | Legal Basis |
|---|---|---|
| Records of contracts or withdrawal of subscription | 5 years | Act on Electronic Commerce |
| Records of consumer complaints or dispute resolution | 3 years | Act on Electronic Commerce |
| Access logs | 3 months | Protection of Communications Secrets Act |
When you withdraw membership, personal information is destroyed immediately. Items required to be retained by law are stored separately and destroyed at the end of the retention period.
5. Provision of Personal Information to Third Parties
As a rule, the Service does not provide personal information to third parties. The following are exceptions.
- When the user has provided prior consent
- When requested by a court or investigative authority for investigation purposes pursuant to applicable laws
6. Outsourcing of Personal Information Processing
For smooth provision of the Service, the Service outsources personal information processing as follows.
| Vendor | Outsourced Work |
|---|---|
| Oracle Cloud Infrastructure (OCI) | Data storage and server operation (Seoul region) |
| Kakao Corp. | Kakao social login authentication |
7. Cross-Border Transfer of Personal Information
Personal information may be transferred internationally during the use of the Service as follows.
| Recipient | Items | Purpose | Country |
|---|---|---|---|
| Google LLC | Email, profile information | Google social login authentication | United States |
| Apple Inc. | Apple social login authentication | United States |
8. Procedures and Methods for Destroying Personal Information
- Procedure: Personal information whose purpose of use has been achieved is moved to a separate database and destroyed after the retention period required by applicable laws.
- Method: Information in electronic file form is deleted using technical methods that prevent records from being reproduced.
9. User Rights and How to Exercise Them
You may exercise the following rights at any time.
- Request to view your personal information
- Request to correct your personal information
- Request to delete your personal information
- Request to halt processing of your personal information
- Request to withdraw membership
These rights can be exercised through the in-app settings menu or via email (support@digo.at) and are processed promptly upon receipt.
10. Personal Information of Children Under 14
The Service restricts membership for children under 14 and does not collect personal information from children under 14. If we determine that personal information from a child under 14 has been collected, we destroy it without delay.
11. Measures to Ensure Security of Personal Information
The Service takes the following measures to ensure the security of personal information.
- Encryption of personal information (SSL/TLS in transit, encryption at rest)
- Access control and minimization of access permissions
- Retention of access logs and prevention of tampering
- Installation of security software and periodic checks
12. Personal Information Protection Officer
The officer oversees personal information processing and handles user inquiries, complaints, and remedies.
- Name: Wongyun Jeong
- Contact: support@digo.at
13. Reporting and Consultation on Personal Information Infringement
If you need to report or consult on personal information infringement, you may contact the agencies below.
- Personal Information Infringement Report Center: privacy.kisa.or.kr / 118 (no area code)
- Personal Information Dispute Mediation Committee: kopico.go.kr / 1833-6972
- Supreme Prosecutors’ Office Cyber Investigation Division: spo.go.kr / 1301 (no area code)
- National Police Agency Cyber Investigation Bureau: ecrm.police.go.kr / 182 (no area code)
14. Changes to the Privacy Policy
This Privacy Policy applies from its effective date. Its content may be added, deleted, or modified in line with changes to laws and service policies. Changes will be announced via in-app notice 7 days prior to the effective date.